Admin Officer - Receptionist

Contract Type: Term time only

Salary: H4 Point 6 - 9

Closing Date: 2 November 2026 at 09:00

This is a role for someone who will run the school reception as a calm, professional first point of contact, manage the administration inbox and telephone system, and provide broad clerical support across the academy while making sure visitors and events follow safeguarding procedures.

About this role / why this role matters

You will be the visible face of Goffs Academy: handling incoming enquiries, maintaining clear electronic communication with families, supporting the Principal’s PA with visitor paperwork, and organising key events such as Open Evening and Secondary Transfer Evening. The job suits an organised administrator who enjoys varied tasks, a busy reception desk and occasional evening events.

What you'll be doing (responsibilities)

• Provide a professional reception service and manage the school’s administration email account and telephone system.
• Register students daily using the electronic registration system and maintain visitor sign-in and ID procedures.
• Provide routine clerical tasks: word processing, electronic filing, photocopying, mailing, stock ordering and basic data returns.
• Produce the weekly staff bulletin and parent bulletin; send catering debt messages and manage confiscated mobile phones records on Arbor.
• Support the Principal’s PA with visitor/speaker paperwork to ensure safeguarding permissions are in place.
• Plan and organise key school events (Open Evening, Secondary Transfer Evening, parents’ evenings) and provide hospitality for visitors and meetings.
• Create staff and student ID cards, manage the car park barrier/minibus key diary, and book staff training courses.
• Provide cover and support across admin teams during busy periods and attend occasional evening events as required.

What we're looking for (requirements)

Essential:

• Good standard of education (GCSE English and Maths Grade C/4 or above, or equivalent).
• Experience handling multiple requests and meeting tight deadlines; confident user of Microsoft Office.
• Strong communication and record-keeping skills, attention to detail and the ability to remain calm under pressure.
• Willingness to work occasional evenings for events and to be flexible with hours where necessary.

Desirable:

• Experience in an education setting and familiarity with school information management systems (e.g. Arbor).
• First Aid training (training will be provided) or previous experience supporting school events.

About the team or department

You will report to the Principal’s PA and work within the central administration team, providing front-of-house duties and cross-team support to ensure smooth daily operations across a large secondary school.

What we offer (benefits)

• Term-time working pattern with the published hours of 37 hours per week (7.30am–3.30pm; 3.00pm on Fridays).
• Access to a range of staff benefits including discounted gym membership and free use of on-site sports facilities, occupational health, Employee Assistance Programme, cycle to work scheme, subsidised social events and enhanced annual leave for support staff linked to length of service.
• Personalised CPD and development opportunities across Generations Multi Academy Trust.

About us

Goffs Academy is a mixed 11–18 comprehensive with around 1,600 students (including c.370 in the Sixth Form). Part of Generations Multi Academy Trust, the school has modern facilities following a significant rebuild and has been recognised for strong student engagement; Ofsted noted that “students work together exceptionally well” and are “overwhelmingly enthusiastic about school.”

Generations Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All offers of employment are subject to satisfactory references, qualifications, experience checks, medical clearance, enhanced DBS checks, social media checks, and documentary evidence showing your entitlement to work in the UK.

Please note that this role ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, you are required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Further information is available on the school’s website.

How to Apply

Please contact the HR department on 01992 624375, or by email at recruitment@generationsmat.herts.sch.uk for further details.

Previous applicants need not apply.