Administration Assistant

About Us

The East Manchester Academy is a vibrant and innovative educational community in the heart of Beswick. We are a part of the Greater Manchester Education Trust. Together, we create lives of opportunity.

‘The East Manchester Academy is a beacon of hope and aspiration for pupils’ (Ofsted 2023)

‘The sense of community is tangible in this inclusive school.’ (Ofsted 2025)

This is an exciting opportunity to join The East Manchester Academy, a vibrant and ambitious school at the heart of a diverse community. Following our positive Ofsted inspection in March 2025—where we achieved ‘Good’ overall and ‘Outstanding’ for Personal Development and Leadership and Management—we are continuing to build on our rapid improvement journey.

We are a growing academy and we are now looking to add further capacity to our team as we enter the next stage of our development; to become an exceptional school that ensures the children of East Manchester flourish both academically and socially. We are a forward thinking and happy school, we embrace research and work collaboratively with colleagues within and beyond our trust to drive standards.

Please visit our website to learn more about us and contact: recruitment@temac.co.uk if you would like to arrange a visit to the academy prior to application.

About the Role

As an Administrative Support Assistant, you will play a vital role in the smooth day-to-day running of The East Manchester Academy. Reporting to the Business Manager, you will provide efficient and professional administrative support across the school, acting as the first point of contact for visitors, parents and external stakeholders. From managing a busy reception and multi-line switchboard to maintaining records, coordinating communications and supporting school activities, trips and events, you will contribute to delivering an outstanding service that supports learning and student wellbeing.

Working as part of a collaborative administration team, you will build positive relationships with colleagues across the academy and wider Trust, ensuring high standards of customer care, accuracy and confidentiality. This varied role offers the opportunity to make a real difference within a busy school environment, supporting both operational efficiency and the wider success of the school community.

About You

You will have experience working in an administrative, reception or customer-facing environment and be confident using Microsoft Office applications and other IT systems. Organised and proactive, you can manage competing priorities, work independently when required and maintain attention to detail in a fast-paced setting. Strong communication skills, both written and verbal, will enable you to build effective relationships with staff, students, parents and visitors.

Most importantly, you will be a professional and approachable team player who is committed to delivering excellent service and supporting the Academy’s values. You will demonstrate tact, discretion and flexibility, together with a genuine commitment to safeguarding, equality, continuous improvement and providing the best possible experience for every member of the school community.

Full details about the role and the qualifications, experience, and attributes required can be found in the attached Job Description and Person Specification.

Why Join Us?

The successful candidate will join an academy that is relentless in its drive to ensure our students and staff alike achieve their very best and our proud of themselves. We are proud to serve our diverse and inclusive community and wish to appoint a practitioner who shares our commitment to young people in challenging circumstances who believes that excellent leadership can leverage high levels of performance and remains optimistic in the face of adversity.

We value our colleagues and also offer the following:

• A minimum 20% PPA allowance for all staff

• Joint PPA time for departments to plan collaboratively

• Cycle2work scheme

• Gym membership

• Employee Assistance Programme

• Health Cash Plan

• A comprehensive CPD programme to support pedagogical and leadership development

• A low stakes approach to QA to ensure teachers keep getting better

• Strategic partnerships with external organisations to support staff development

• A genuine commitment to wellbeing and effective workload management

A Trust for Every Child and Every Colleague

We believe that great futures are built by great people. Colleagues who work in our schools will experience the same focus on care and guidance, opportunity and challenge, so that they can deliver an exceptional education to our young people. They will become the very best practitioners through bespoke support and opportunities to learn professionally, to collaborate, to lead innovation and to advance their career with us.

We strive for excellence in everything we do. At GMET, every role, from teaching to support, is valued. You’ll be supported and empowered to grow within a trust where our core values guide our work with learners, colleagues, families, and the wider community.

We invest in our people. As part of GMET, you’ll benefit from a wide range of employee benefits designed to support your health and wellbeing, help you save money, and make your salary go further including:

• A warm, inclusive, and supportive school culture
• High expectations for all learners and staff
• A strong focus on wellbeing and professional development
• Opportunities to innovate and collaborate across the trust
• A commitment to equity, diversity and accessibility
• Tailored CPD and coaching
• Trust-wide networks and learning communities
• Leadership development pathways
• Access to wellbeing resources and flexible working options

How to Apply

We are committed to safeguarding, child protection and promoting the wellbeing of children and young people and expects all staff to share this commitment. All roles are subject to:

• Enhanced DBS checks
• Reference and identity verification
• Compliance with Keeping Children Safe in Education (KCSIE)

We are an equal opportunities employer and welcome applicants from all backgrounds. If you require any adjustments during the recruitment process, please let us know.