Apprentice ICT & Media Support Technician

We are excited to be able to offer an Apprentice ICT & Media Support Technician to join our busy team within our Cluster Swindon Academy/Nova Hreod Academy.

Job title: Apprentice ICT & Media Support Technician

Contract type: Fixed Term Contract for 24 months

School: Swindon Academy, Nova Hreod Academy

Start date: September 2026

Working hours: 37.5 hours a week Monday-Friday (there will be a requirement to work flexibly, including occasional evenings and adjustments to working hours during busy performance periods)

Are you looking to start a career in IT and digital technologies? Would you like to gain hands-on experience supporting both classroom technology and live performances?

We are looking for a motivated Apprentice ICT & Creative Media Support Technician to join our Swindon cluster team.

This is an exciting apprenticeship opportunity where you will develop practical IT skills while also supporting music, drama and school productions. You will work across Swindon Academy and Nova Hreod Academy, playing a key role in both technical support and live event delivery. You will complete a recognised IT apprenticeship qualification alongside your role, with structured training and hands-on experience in both ICT systems and creative media technologies.

Main Duties:

• Assist the IT team when installing computer equipment. maintaining equipment .
• Support the Helpdesk, adding and updating support calls.
• Set up equipment required to deliver a practical music, theatre or dance lesson.
• Support teachers and groups of students in the use of technology, including sound and audio equipment in the recording studio and other resources.
• To provide theatrical lighting and sound production support for music, dance, drama productions, academy events and celebrations, which may on occasion include evening and weekend support for the annual productions.
• Meeting the apprenticeship course requirements

Our ideal candidate will have:

• Sound literacy and numeracy, GCSE in English and Maths at Grade C or above
• Excellent communication skills and be able to build good relationships with young people and adults
• An ability to deal with students and staff so that they feel they have been dealt with consistently and fairly
• Good judgement over matters of confidentiality and integrity in dealing with sensitive information about students
• Strong IT skills with the ability to positively respond to training in the use of school IT packages

Additional Information

Swindon Academy and Nova Hreod Academy is committed to safeguarding and promoting the welfare of children and young people therefore there is an expectation that all staff and volunteers share this commitment. The successful candidate will require an enhanced DBS disclosure.

Please note we reserve the right to close the vacancy early in light of a large response.

Due to the high volume of applications received, the School is unable to provide individual feedback on why an application is unsuccessful. If you have not been contacted within 2 weeks of closing date, please consider your application unsuccessful.

United Learning

Swindon Academy and Nova Hreod is part of United Learning, a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.

Our schools work as a team and achieve more by sharing than any single school could. Our subject specialists, our group-wide intranet, our own curriculum and our online learning portal all help us share knowledge and resources, helping to simplify work processes and manage workloads for an improved work-life balance.

As a Group, we can reward our staff better: with good career opportunities, better pay, benefits, and ultimately, the satisfaction of helping children to succeed. We invest in our staff wellbeing. Our academies each have at least eight INSET days per year (with three of those solely dedicated to planning), and an ongoing group-wide wellbeing programme. It's an ethos we call ‘the best in everyone’.