Cidermill Theatre Manager

Education/training and qualifications

Relevant degree or diploma

Health and Safety / First Aid (or willingness to train)

Computer literacy in Microsoft Office Software, Gardiff, Ticketsolve and Sling

Professional knowledge and experience

Significant experience in a leadership role within a theatre, arts venue, visitor attraction or comparable cultural organisation.

Experience of strategic planning, business development and delivering organisational growth.

Excellent leadership and people management skills

Strong commercial awareness and financial management skills.

Experience of budget preparation, forecasting and reporting.

Proven ability to develop partnerships and stakeholder relationships.

Excellent communication and interpersonal skills, able to communicate effectively with members of the public, staff and all stakeholders

Experience in overseeing websites, digital communications and online sales channels.

Understanding of health and safety, safeguarding and compliance requirements

Experience of using and managing digital systems relevant to venue operations including ticketing platforms such as Ticketsolve or similar CRM / ticketing systems.

Experience working within a charitable organisation or reporting to trustees.

Knowledge of arts funding, fundraising, sponsorship and grant applications

Experience of audience development and cultural participation initiatives.

Understanding of theatre production and technical operations.

Experience of managing licensed premises and hospitality operations.

Familiarity with CRM systems, digital marketing tools and website content management systems.

Traits and competencies

Strong analytical and problem-solving abilities, with the ability to use data to inform decision making.

Committed to and good understanding of Safeguarding and Child Protection practice and procedure

A passion for the arts and community engagement

Able to carry out routine tasks without close supervision

Able to identify, prioritise and deal with issues as they occur

A ‘self-starter’ with the ability to motivate self, prioritise effectively and meet deadlines

Someone who is:

• Willing to work flexible hours as required including early mornings, evenings, weekends and holidays
• Flexible and adaptable to changing circumstances
• Enthusiastic, approachable and team spirited