Customer Service Officer

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• NVQ Level 1/Level 2 or equivalent qualification. Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
• Experience in an administrative/reception role.
• Experience of working within an educational environment.
• The ability to use IT software packages, e.g. MS Office and data bases and its application in schools.
• An understanding of relevant processes and systems in use within schools to deliver effective customer care.