Family and Community Liaison Officer

Arnold Hill Spencer Academy is seeking an enthusiastic, compassionate and proactive Family and Community Liaison Officer. This is an exciting opportunity to play a pivotal role in removing barriers to learning, improving attendance, supporting wellbeing and helping students achieve their full potential.

As a newly developed role within the academy, you will help build strong partnerships with parents, carers and external agencies, ensuring families receive the support, guidance and intervention they need at the earliest opportunity. You will also help develop the academy as a community hub by promoting events, workshops and initiatives that benefit both families and the wider community.

About the Role

Working with vulnerable students and families, you will:

• Provide early intervention and support during key transition periods.
• Work closely with families to address barriers to attendance and engagement.
• Conduct home visits and offer practical advice and support.
• Build positive relationships with parents, carers and external agencies.
• Work alongside safeguarding, attendance, SEND and pastoral teams.
• Deliver workshops, courses and community events for parents and carers.
• Monitor and evaluate interventions, maintaining accurate records.
• Represent the academy at multi-agency meetings, safeguarding reviews and child protection conferences.
• Support students experiencing social, emotional, medical or additional learning needs.

About You

We are looking for someone who:

• Has experience working with children, families and professionals.
• Can quickly build positive and trusting relationships.
• Possesses excellent communication and interpersonal skills.
• Is organised, resilient and able to manage a varied workload.
• Has a strong understanding of safeguarding and the needs of vulnerable children.
• Demonstrates empathy, professionalism and discretion when handling sensitive situations.
• Is committed to improving outcomes for young people and their families.

Previous experience within an educational, safeguarding, family support, social care or community-based setting would be advantageous.

Arnold Hill Spencer Academy is a truly special place to learn and work. In June 2025, Ofsted rated the academy ‘Good’ in all areas and ‘Outstanding’ for Post-16 provision. Our August GCSE results exceeded national averages for both attainment and progress, reflecting the dedication of our staff and the ambition of our students.

We are proud of our young people, whose behaviour, achievements, and character shine every day. Guided by our community ethos — “Be inspired and achieve together” — we provide daily opportunities for success, growth, and collaboration. Respect, responsibility, and independence are at the heart of our values, helping students to mature into confident, capable individuals. At Arnold Hill Spencer Academy, we believe in the potential of every student and nurture it within a caring, supportive environment where everyone can thrive.

Early application is strongly encouraged as we reserve the right to interview and close the advert ahead of the closing date.

The Trust and its member academies are committed to promoting equality and diversity in both employment and education provision. We aim to ensure that students, parents, governors, employees, contractors, partners, clients and other stakeholders within the Trust community are treated fairly, and with dignity and respect regardless of Protected Characteristics.

Spencer Academies Trust is a Disability Confident Committed Employer