ICT Technician (Level 1)

Job Title: ICT Technician

Actual Annual Salary: £28,859 - £31,111 (Grade C) Based on hours and working weeks

Contract Type: Permanent

Hours: Full-time, 37 hours per week, Monday to Friday / All year-round

Additional role info: This role will primarily support City Academy Bristol, with additional support provided to the Institute and City School HQ, which are located on the same campus/road.

Provisional Start Date: 3rd August 2026

This is an excellent opportunity for someone with strong technical knowledge, a problem-solving mindset, and a passion for supporting education through technology to make a real impact:

Under the guidance of senior staff, this ICT Technician role provides high-quality IT support across City Academy Bristol and the wider campus. You will play a key role in maintaining and developing IT systems, supporting staff and students with technical issues, and contributing to the effective delivery of ICT services.

About you:

You will have:

• Good literacy and numeracy skills, including GCSE Maths and English (or equivalent), and a relevant IT qualification (Level 3 or above or equivalent experience).
• Experience working within an IT support environment and delivering technical support to users.
• Strong problem-solving skills and the ability to diagnose and resolve technical issues effectively.
• Excellent communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
• Good organisational skills and the ability to manage a varied workload, meeting deadlines and responding to ad hoc requests.
• The ability to build positive working relationships with staff, students, and external stakeholders.
• A strong commitment to safeguarding, equality, diversity, and inclusion.

Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application.

About City Academy Bristol:

City Academy Bristol is a vibrant, diverse and dynamic academy in the centre of Bristol. We provide an inclusive and accessible education, which transforms future opportunities for young people, their families and the community.

We are a well-positioned and well-connected academy with direct connection to the developments in Temple Quarter and key economic areas of east and central Bristol.

Why work at CLF?

We are a diverse and inclusive community of 36 academies across five cluster regions in the South West that is committed to excellence and making a positive impact. Our people bring unique perspectives, but we’re all driven by a shared moral purpose and a passion for making a positive impact, whether in a teaching, leadership or support role. We’re proud to foster a culture where everyone can thrive, feel valued, and make a meaningful difference to the lives of others.

We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters. Over 73% of the students who attend City Academy Bristol are from global majority groups, so we particularly encourage applicants from those groups in order to represent the students we serve, as well as wider underrepresented groups including gender, transgender, age disability, sexual orientation or religion.

We aim to remove any barriers to employment, ensuring everyone can compete on equal terms. Job share, part-time and flexible working opportunities will be considered.

What we can offer you:

• Access to a generous pension through the Local Government Pension Scheme (LGPS).
• Generous annual leave.
• A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities.
• Well-being support through an Employee Assistance Programme.
• Health benefits, including wellness sessions, gym discounts, and flu jabs.
• A range of generous family leave options, including above industry average occupational maternity pay.
• Additional benefits like cycle to work scheme, on-site parking plus many more!

Recruitment timeline:

• Closing Date: 21 June 2026 @ 11.59pm
• Shortlisting: 22 – 23 June 2026
• Interviews: 02 July 2026

We welcome visits from potential candidates. If you would like to arrange a school visit prior to the closing date, please contact the academy/site directly to arrange a suitable appointment.

As part of our commitment to Keeping Children Safe in Education (KCSIE), we do not accept CVs – a full education and employment history must be provided through our application form.

We are unable to offer sponsorship with this role.

We reserve the right to close this vacancy early, should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.   

As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process, and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process please let us know how we can assist.