Pastoral Support Officer - Attendance

Role: Pastoral Support Officer - Attendance

Contract type: Permanent

Hours: 30 hr/w, 39 wk/y

Pay Scale: F6-7

Join Our Team!

We are seeking to appoint, with immediate effect, a Pastoral Support Officer to lead on attendance within our Safeguarding and Wellbeing Team. This team is involved in the delivery of day-to-day safeguarding and pastoral support of our children, including the promotion of good attendance so that all children can achieve and thrive. The Pastoral Support Officer will support this work as part of the wider team, supporting pastoral care, wellbeing and behaviour and will have specific responsibilities in relation to attendance.

Exeter - A Learning Community prides itself on being the beating heart of the Exeter community. We provide for children no matter their gender, race or background. We follow attachment-based practices and work hard to ensure that we are fully inclusive in all we do. We are looking for someone who shares the same commitment to join our school community.

Key Responsibilities:

• Monitor, track, and analyse student attendance and punctuality.
• Work proactively with students and families to improve attendance and engagement.
• Conduct attendance meetings with parents/carers and students where concerns arise.
• Liaise with teaching staff, pastoral leaders, and external agencies to address barriers to attendance.
• Maintain accurate attendance records and prepare reports as required.
• Support safeguarding and welfare procedures in line with school policies.
• Promote a positive culture of attendance and punctuality across the school.
• Undertake home visits where appropriate and in accordance with school procedures.

The Successful Candidate Will Have:

• Experience of working with children, young people, or families, preferably within an educational setting.
• A good understanding of attendance procedures and strategies to improve student engagement.
• Excellent communication and interpersonal skills.
• The ability to build positive relationships with students, families, and colleagues.
• Strong organisational and administrative skills with attention to detail.
• The ability to remain calm, professional, and solution-focused in challenging situations.
• A commitment to safeguarding and promoting the welfare of children and young people.

We Offer:

• A supportive and inclusive working environment.
• Dedicated professional development opportunities.
• A committed pastoral and safeguarding team.
• Opportunities to make a genuine impact on student outcomes and wellbeing.
• Access to employee wellbeing initiatives.

Potential candidates are warmly welcome to meet the Senior Leadership Team to learn more about this exciting role and the opportunities that it brings by visiting our School and Nursery. Come and see our happy atmosphere and creativity in action - we are immensely proud of our thriving learning environment and superb children! To arrange a visit, contact Rostislava Moales on 01536 204765 or email rmoales@exeterschool.co.uk.

As part of the Inspiring Futures through Learning Multi Academy Trust, successful candidates will have full access to our staff benefits package, including a bespoke CPD package through MKTSA, enhanced Maternity/Paternity/Adoption Leave, Employee Assistance Programme, LGPS Pension with monthly contribution. In addition, access to an Employee Benefits Scheme including discount on gym memberships, cinema tickets, retail discounts, cycle to work scheme and much more.

Inspiring Futures through Learning is committed to safeguarding and promoting the welfare of children. All employees are expected to share this commitment, to follow IFtL’s safeguarding policies and procedures, and to behave appropriately towards children at all times, both in work and in their personal lives.

All school-based posts are defined as Regulated Activity and therefore this post is subject to an Enhanced with Barred List Criminal Records Bureau check.

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