School Resource Officer

Qualifications

Relevant professional qualification in admin, business support or equivalent experience

GCSEs (or equivalent) in English and Maths at Grade C / 4 or above

Experience

Experience in an administrative or office support role

Experience writing professional letters, emails, or reports

Experience working with families or children with additional needs

Experience working in a school, Trust, or public sector setting

Experience using management information systems

Thinking Ability

Ability to organise, prioritise and complete tasks to a high standard

Able to maintain accurate records and follow procedures

Ability to use initiative and respond flexibly to changing needs

Competent in the use of Microsoft Office and other digital systems

Able to manage confidential information sensitively and appropriately

Personal Effectiveness

Excellent communication and interpersonal skills

Positive, professional, and responsive approach to work

Friendly, calm, and confident when supporting families, pupils, and staff

Willingness to learn and engage in professional development

Commitment to safeguarding and promoting the welfare of children and young people

Ability to work collaboratively as part of a team