Student Receptionist - secondary phase

Part of the Diocese of Norwich St Benet's MAT

Tel: 01379 852561  

Email: ejohnson@sancroft.stbenets.org or jwhite@sancroft.stbenets.org 

• Salary - Scale D, SCP5-6, £15,057 - £15,296 actual pa (£26,427 - £26,847 FTE)
• Fixed term contract to 31 August 2027
• Part time
• 24 hours per week (M-F)
• Term Time: + 2 weeks
• Required for November 2026

Ignite Creativity. Inspire Community. Make Your Mark.

Are you a proactive, relational professional who thrives on supporting young people, assisting families, and keeping school life running smoothly? Harleston Sancroft Academy is seeking an enthusiastic Student Receptionist to join our vibrant, growing Secondary Phase community where every child matters and every journey is valued.

Why Sancroft?

At the heart of our academy lies a deep commitment to the "whole child". Here, we believe that people matter first. Relationships are the foundation of everything we achieve, and we’ve built a school where both students and staff are encouraged not just to participate, but to truly thrive. In this vital role, your day-to-day interactions at Student Reception will make a tangible, lasting difference in ensuring our students feel safe, supported, and ready to succeed.

The Role

You will play a central, welcoming role in the daily life of our Secondary Phase, serving as the main point of contact for students while supporting general front-desk operations. We are a growing school with exciting opportunities ahead, and we want a dedicated practitioner who can:

• Build strong, supportive relationships with secondary pupils, offering a reassuring, efficient, and helpful presence at the Student Reception desk.
• Manage day-to-day student enquiries, triage basic first aid/wellbeing needs, and handle attendance sign-ins and late arrivals with efficiency and care.
• Communicate effectively and warmly with families, administrative staff, and pastoral teams to ensure clear communication across the academy.
• Maintain accurate pupil records and administrative data while championing a welcoming, safe, and organised reception environment.

The Ideal Candidate

You are someone who combines empathy with composure, bringing a compassionate yet structured approach to student wellbeing and admin support. You see potential in every child and have the communication skills, patience, and warmth to build immediate trust with secondary pupils and families. You're looking for more than just a desk job—you're seeking a community role where your talents will be nurtured and your daily impact will be lasting.

Working pattern

08:30-13:45 Mon-Fri with one day (TBC) working 08:30-11:30.

If you would like to be a part of this journey and for more information about this role, including the job description and person specification, please read the attached Recruitment Pack available from ‘Attachments’.

Visits to the school are warmly welcomed. Please contact the school office to book an appointment or speak with the Office Manager; Jaine White 01379 852561 - jwhite@sancroft.stbenets.org 

How to apply

For more information about this role, including the job description and person specification, please read the attached Recruitment Pack available from ‘Attachments’.

To complete our online application form, click on the ‘Apply for Job’ button, and you will be directed to apply through our Applicant Tracking System. If you do not already have one, you will need to create a ‘Teacher Booker’ account.

References may be requested prior to interview and may be contacted on receipt of your application form. Please contact us to discuss this further if you have any queries.

Within the Trust we use AI to help review applications. If we spot that AI has been used in a misleading way, such as copying unedited AI created answers, exaggerating previous job experience, or pretending to be someone else, we may choose to reject the application without feedback.

We reserve the right to close this vacancy earlier if sufficient applications have been received.

Closing date:   4 November 2026, 9am

Interview date:  w/c  9 November 2026

The Diocese of Norwich St Benet’s Multi Academy Trust are committed to safeguarding and promoting the welfare of all its children and expects all staff to share this commitment. All appointments will be subject to full safeguarding checks as well as satisfactory references.

The Trust's safeguarding policy can be found on our website.

This post is likely to come under the requirements of the Childcare (Disqualification) 2009 Regulations and the successful applicant will be required to complete a declaration form to establish whether they are disqualified under these regulations.

This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.