Student Services and Medical Needs Officer (Maternity Cover)

Sprowston Community Academy and Sixth Form

Cannerby Lane

Sprowston

Norwich

NR7 8NE

Email: recruitment@bhetrust.co.uk

Headteacher: Liz Wood

Vacancy

Student Services and Medical Needs Officer (Maternity Cover)

Grade D5-6 (£25,583 - £25,989) paid pro rata, actual starting salary £21,256-£21,594

35 hours per week, term time plus 2 weeks

Temporary to cover maternity leave

Start Date - September 2026

“Being the best version of Sprowston that we can be”

The Trustees and Governors of Sprowston Community Academy are seeking to employ an enthusiastic and dedicated professional to work within our Student Services Department.

The Purpose of the Role

At Sprowston Community Academy we want every student to feel part of “Team Sprowston”. We want them to belong, thrive and achieve. An important part of this agenda is ensuring that we offer the highest quality support to students with medical needs and for students who may require support during the school day.

This role is a student and family facing role. A key element will involve the postholder in liaising closely between families, medical professionals, students and the wider staff to ensure that there are clear medical support plans in place to meet the individual needs of students. This will require high levels of efficiency, organisation and the ability to work with a range of stakeholders in a positive, open and transparent manner, showing care, understanding and administrative efficiency.

The post holder will be the first point of contact for students with first aid, illness and medical needs that present during the school day. The postholder will be expected to have the appropriate training and experience to offer high levels of practical support to students but will also have the nuanced skills to identify when students should be encouraged and supported to return to lessons. A key part of the school ethos is about seeking to understand the barriers and worries that young people have and working systematically with them to break these barriers down. To this end, recording, sharing and monitoring key information in a confidential, sensitive, and constructive manner will form a significant part of the role.

At Sprowston we believe strongly in the power of teams with staff working flexibly and collaboratively to support each other. This role sits partly within the administrative team and will support a wider team of reception staff. It will also sit partly within the attendance team as we seek to ensure that support to students is comprehensive and coherent and that there is strong and purposeful engagement with families.

The Working Pattern of the role

Daily 8.30 am to 4.00 pm.

Our Context

Sprowston Community Academy is a growing 11-18 school serving the North-east of Norwich. We are exceptionally proud of our place within the local community and our strong local reputation reflects this. We are an inclusive school and believe passionately that students need to be equipped as good citizens as well as good learners. The successful applicant will work with us to fully promote this ethos whilst also striving for academic excellence.

For further information about Sprowston Community Academy please visit the website sprowstoncommunityacademy.co.uk.

To apply please select the ‘Apply now’ button and enter your details. Please include in the personal statement section of your application why you believe you are suitable for this role in terms of skill, experience and personal qualities.

You must “Submit” your fully completed application by the closing date/time.

Please note we reserve the right to close this vacancy early and/or commence interviews once sufficient applications are received and therefore early applications are encouraged.

Please include in the personal statement section of your application why you believe you are suitable for this role in terms of skill, experience and personal qualities.

You must “Submit” your fully completed application by the closing date/time.

Closing date: Wednesday 24 June 2026
Interviews: Wednesday 1 July 2026

Broad Horizons Education Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is likely to come under the requirements of the Childcare (Disqualification) 2009 Regulations, therefore successful candidates will be required to complete a declaration form to establish whether they are disqualified under these regulations. Applicants must be prepared to undertake an Enhanced DBS check. Right to Work in the UK will need to be established. We are an equal opportunities employer.