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Support Services Manager

Poppleton Ousebank Primary School · York · York

Job description

We are seeking an exceptional Support Services Manager to join our vibrant, inclusive, and high-performing primary school where every child is nurtured, challenged, and celebrated. At Poppleton Ousebank, we pride ourselves on creating an inclusive and stimulating environment that supports academic excellence and emotional wellbeing. We have a strong ethos of collaboration, a commitment to continuous professional development, and a dedicated team who works tirelessly to ensure every child reaches their potential. The school demonstrates high ambition for pupils with SEND, ensuring their needs are well considered and understood by all staff. Ofsted 2024.

In this pivotal leadership role, you will hold total accountability for the non-educational elements of our school environment. By expertly managing our finances, resources, compliance, health & safety, catering, facilities, and HR, you will ensure our school runs seamlessly, allowing our educational leadership team to focus entirely on teaching and outstanding pupil outcomes.

Working in close collaboration with the Principal and the multi-academy Trust, you will lead a dedicated facilities and administrative team to maintain an immaculate, safe, and financially sustainable learning environment.

What We’re Looking For

  • Proven experience in school business management or a similar operational leadership role.

  • Strong financial acumen and HR management skills.

  • Excellent communication and interpersonal abilities.

  • Strategic thinker with a proactive approach to problem-solving.

  • Ability to lead and inspire teams across multiple functions

  • Commitment to deliver high-quality business services to support the education and wellbeing of our children, staff and families.

    The following qualifications and skills are considered essential to this post:

    • A degree in Business Management or related discipline
    • IOSH qualification

    In supporting our school you will get:

    • To work with amazing children who are respectful, kind and friendly at all times. Pupils’ behaviour across the school is exemplary. Pupils are proud to be a part of Poppleton Ousebank Primary School. They treat their school and each other with high levels of respect. Ofsted 2024.

    • To work with a very supportive and dedicated team who 'go over and above' to ensure all children get the very best. Leaders have prioritised the well-being of staff. The staff feel well supported by the senior leadership team. They are proud to work in this school. Ofsted 2024

    • An exceptional and experienced front office and site team to support you in your role
      To work in a community with team spirit in abundance, where parents actively encourage and help our children and staff.

    • Access to excellent professional development and training.

    • Access to an Employee Assistance Programme offering wellbeing support.

    • To work with very supportive governing body, parents and children

      Visits to our School are strongly encouraged, please contact the school at hello@pop.hlt.academy to arrange this.

    Job Details

    Hours of Work: 37 Hours per Week, Full Year

    Position Type: Permanent Post

    Line Manager: Principal

    Travel Required: Occasional

    The salary is dependent on current qualifications and experience, please see the attached job description for more information.

    Application Process

    Please complete the online application form to apply for this role. All candidates are advised to refer to the job description and person specification before making an application. You should use the information supplied with in the Job Description & Person Specification to make the best of your application by identifying some specific pieces of work you may have undertaken in any of these areas. Your application may be viewed in regard to some or all of the skill specific areas over the course of the selection process. Applications via agencies will not be considered.

    Interviews will take place soon after the closing date

    We are committed to safeguarding and protecting our children and young people and expects all staff and volunteers to share this commitment. All posts are subject to a safer recruitment process which includes enhanced criminal records and barring checks, scrutiny of employment history, robust referencing and other vetting checks.

    Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the Trust. On joining you will be required to undergo continuous professional development to maintain safe working practice and to safeguard our children and young people.

Apply now

Applications are handled on Teaching Vacancies (GOV.UK).

About this school

Poppleton Ousebank Primary School

Academy converter · Primary · Ages 3–11

Good
Pupils
426
Avg teacher salary
£49,312
Pupil:teacher ratio
23:1
Academy trust
HEARTWOOD LEARNING TRUST

Average (mean) teacher salary · DfE School Workforce Census 2024/25

View full school profile

Ofsted rating key

OutstandingGoodRequires ImprovementInadequateNot rated

Not rated= no current Ofsted judgement — typically a new school, a recently-converted academy not yet inspected, or a school type Ofsted doesn’t grade.

Location

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York, York, YO26 6JT

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Salary
£34,434.00 - £37,280.00 Annually (Actual) Salary shown above is based on a Job Description evaluated to Grade I, Scale Points 23-26. Pay award pending.
Contract
Permanent
Working pattern
Full time
Posted
7 September 2026
Closing date
25 September 2026

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