Attendance Administrator

Springwood High School are looking to appoint an Attendance Administrator to join their team. This is an administrative role primarily providing support to the Attendance Officer and the Administration department. 

Start Date: ASAP

Hours: 37hrs per week. 40 weeks per year (term time + 2 weeks)

Salary: Scale D – Point 6 - 7, £13.47 – 13.68/hour (£25,989 - £26,403/year FTE based on a 37 hour week -please note that salary will be pro-rata)

Email: recruitment@westnorfolkacademiestrust.co.uk

Springwood High School: https://www.springwoodhighschool.co.uk/

Purpose of the Job

This is an administrative role primarily providing support to the Attendance Officer and the Administration department. 

Responsibilities, but not limited to:

·        Provide an administrative role with professionalism and accuracy.

·        Demonstrate excellent organisational skills and proficiency in the use of Microsoft Word and Excel as required.

·        Input, retrieve and analyse information using the SIMS system.

·        Organising and maintaining an orderly filing system.

·        Make and receive telephone calls to/from parents and professional agencies as required.

·        Liaise professionally and effectively with parents/ staff/ external agencies for a variety of reasons and via a variety of media e.g. telephone, email, letter.

·        Provide administrative support for the Attendance officer

·        Deputise for attendance officer, managing attendance line telephone calls and messages

·        Support the attendance officer completing home visits to children who are struggling to attend school

·        Meet with children and/or parents in school, regarding attendance

·        Accurately record Student attendance and report any issues to the relevant members of staff.

·        Complete adhoc administration tasks as directed.

·        Support various departments with all aspects of administration commensurate with the grading of this post on an adhoc basis

·        Ensure that confidentiality is observed at all times and abide by the data protection act.

·        Ensure the safe disposal of confidential waste.

·        Prioritise workload to ensure the completion of work to specific deadlines.

·        Carry out duties in line with the School’s policy on Equality and be sensitive and caring to the needs of others, promoting a positive approach to a harmonious working environment.

·        Promote and safeguard the welfare of children, young and vulnerable people.

·        Accurately record information.

·        Carry out all ad-hoc duties as reasonably requested by the Head Teacher, from time-to-time.

Personal and Professional Conduct

A member of staff is expected to demonstrate consistently high standards of personal and professional conduct. They are to uphold public trust in the profession and maintain high standards of ethics and behaviour, within and outside school.

For a full job description and personal specification please click the link below.

The duties and responsibilities listed in the job description provide a summary of the main aspects of the role. This is not an exhaustive list and the post holder may be required to carry out other tasks, as deemed appropriate to the grade and nature of the post.

Closing Date for Applications: 17 August 2026

Interview Dates: Sept 2026

Start Date: ASAP

How to apply

For this vacancy, please click the 'Apply for Job' button, to complete our online application form.

Please note that we reserve the right to close this vacancy early if a suitable field is met.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We are an equal opportunities employer and welcome applications from minority ethnic communities and those with disabilities. An enhanced DBS check will be required.

As part of our recruitment process it is necessary for us to perform an online social media check. The reason for the online search is to identify any matters that might relate directly to our legal duty to meet the safeguarding duties set out in KCSIE. There is no other purpose for a search.

This post is likely to come under the requirements of the Childcare (Disqualifications) 2009 Regulations and the successful applicant will be required to complete a declaration form to establish whether they are disqualified under these regulations.

This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. 

West Norfolk Academies Trust is fully committed to encouraging equality, diversity and inclusion among our workforce, eliminating discrimination. Applications are invited from all sections of society.

Please click here to view a copy of the Trusts Leave and time off policy