Office Manager

School Office Manager

The School Office Manager is a key member of the school's support team, providing a professional, friendly and welcoming front-of-house service to pupils, parents, visitors and staff. The postholder is responsible for overseeing the smooth day-to-day running of the school office and administrative functions, ensuring high standards of customer service, organisation and efficiency.

Working closely with and supported by the Senior Leadership Team and School Business Manager, the School Office Manager will lead on a range of operational and administrative processes that contribute to the effective management of the school.

• Provide a warm, professional and welcoming reception service for all visitors, parents, pupils and external agencies.
• Oversee the effective day-to-day operation of the school office, ensuring administrative systems and procedures run efficiently.
• Manage and monitor pupil attendance, including first-day response procedures for unexplained absences and liaison with parents/carers.
• Coordinate pupil admissions processes and maintain accurate pupil records.
• Undertake finance administration duties, including processing orders, invoices, payments and maintaining financial records in line with school procedures.
• Prepare and submit statutory returns and administrative reports within required deadlines.
• Lead on the administration and maintenance of the school's Management Information System (MIS), ensuring data accuracy, integrity and compliance.
• Maintain school databases and pupil information records, producing reports as required.
• Provide administrative support to the Senior Leadership Team, School Business Manager and wider school staff.
• Ensure compliance with school policies, data protection requirements and relevant legislation.
• Support the organisation of school events, communications and wider operational activities.
• Contribute to a positive, inclusive and supportive school environment.
• Support with Safeguarding tasks such as updating the Single Central Register

To ensure the efficient management of the school office and administrative functions, providing a high-quality service that supports pupils, staff, parents and the wider school community, while contributing to the effective operation of the school as a whole.